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© 2006 GM Holden LTD. A.B.N. 84 006 893 232
Service Department
A “HOLDEN” Product.
BRISBANE SYDNEY MELBOURNE ADELAIDE PERTH
REAR SUSPENSION COMPONENTS
7th April, 2000
TO ALL HOLDEN DEALERS
PRODUCT CAMPAIGN BULLETIN
00–M–01
Please direct the extra copy of this bulletin to your Service Manager
SUBJECT: REAR SUSPENSION COMPONENTS.
MODEL: 1999 HOLDEN FRONTERA.
1. Recall Campaign:
This bulletin is to advise Holden dealerships of the initiation of a Recall Campaign to replace rear
Suspension Lower Trailing Link bolts and nuts.
Included in this bulletin is a description of the required rework, details of vehicles affected and
action required by Holden dealerships.
2. Description of Defect:
Excessive paint thickness on certain suspension components may exhibit a condition where the
rear Lower Trailing Link bolts and nuts may loosen. This condition would initially produce an
abnormal noise, but ultimately, the bolt could fully detach.
3. Vehicles Affected:
This recall affects a number of 1999 MX Holden Frontera models.
1688 vehicles are involved and fall within the following ISOVIN range:
VIN No.: 4S2UES25FX4100001 ~ 4S2UES25FX4101702
4S2UES30EX4100005 ~ 4S2UES30EX4101715
Please refer to the attached VIN List containing all the vehicles involved in this recall.
4. Dealership action required:
4.1 All Dealers will receive with this bulletin a VIN List containing the vehicle identification numbers
of all the vehicles involved in this recall.
4.2 Any customer vehicle on the VIN List, presented to the dealership for any purpose, must have
this campaign action completed before the vehicle is returned to the customer.
4.3 Follow the ‘Rework Instructions’ refer point 9. Mark all affected nuts with a paint marker for
visual identification.
4.4 Place a Campaign Completion label, SD 28156 on the right hand front pillar, with details of
the campaign, 00-M-01, dealership code and date completed.
4.5 Submit a warranty claim, as per ‘Warranty Claim Information’ refer point 10.
5. Vehicle Identification:
All campaigned vehicles must have a completed campaign identification label applied to the right
hand front A pillar, between the hinges, with details of the campaign, 00-M-01, dealership code and
date completed.
Campaign labels are available free of charge in boxes of 100, from Moore Business Systems:
Customer Service Fax: 03 9270 8925 Att: Bob Curry; Quote “Stock No SD 28156”.
6. Vehicle Listings:
Attached to this bulletin is a VIN List of all vehicles involved in Australia. The VIN List should be
utilised when dealing with affected vehicle inquiries; it contains all the vehicles, which have been
identified for this campaign.
The owners of these vehicles will receive a campaign letter requesting that they contact their
servicing dealer and make arrangements for an inspection.
7. Parts Availability:
7.1 Replacement parts (1 kit per vehicle) are available, 'free of charge' directly from Salmat.
Salmat Facsimile: (03) 9251 6372, Quote “00-M-01 Kit”.
DO NOT order ‘extra’ kits. We have been supplied on a 1 kit per vehicle only basis.
8. Owner Notification:
Owners will be contacted by IGM directly by registered letter. Owners will be provided details of the
recall and requested to arrange for rectification where possible by their selling Holden dealer.
The text of the Owner letter is as follows:
Dear Holden Customer
At Holden we continually strive to enhance the ownership experience of our customers through
continuous product improvement, industry leading aftersales service and clear and concise
customer communication.
Holden’s foremost concern is the continued safety of our customers and the recall campaign
described below is being undertaken as a necessary safety precaution.
Holden has identified a small number of Frontera MX series vehicles where excessive paint
thickness on certain rear suspension components may exhibit a condition where the rear lower
trailing link bolts and nuts may loosen. As a result, abnormal noise would be heard, and ultimately
the bolt may fully detach, however the likelihood of this happening is extremely low.
Our records show that your vehicle was manufactured within the affected range. It is therefore
necessary for you to make a service booking with a Holden dealership of your choice to have the
necessary inspection and service performed.
This work will be carried out free of charge and can be completed while you wait, provided the
necessary arrangements have been made with your Holden dealer. The work required will take
approximately 45 minutes to complete.
We know that effective communication is vital to helping your understanding of the issues involved
and trust that this letter provides you with all the information you need. If you should have any
questions, the Customer Assistance Line – 1 800 033 349, would be pleased to assist.
Thank you for your attention to this matter. Please accept our apologies for any inconvenience
which may be caused by this action.
Yours sincerely,
P WHITING
Technical Service and
Field Operations Manager.
9. Rework Instructions:
Frontera Rear Axle Components
1. Lift vehicle on a hoist.
2. Remove driver side & passenger side, Lower Trailing Link Nut and Bolt, and replace with
New Self-Lock Nut & bolt, and torque Nut. (Torque: 136 Nm – Nut side)
Figure 1: Passenger side Lower Link Figure 2: Driver side Lower Link
3. Torque driver side & passenger side, Upper Trailing Link nuts
(Torque: 185 Nm – Nut side).
NOTE: Use 19 mm deep socket with Torque wrench on driver side for easier accessibility to
torque nut.
Figure 3: Passenger side Upper Link Figure 4: Driver side Upper Link
IMPORTANT: Torque on nut side, not the bolt side. If torque wrench is placed on bolt side,
incorrect values may occur. Bolt and Nut may still loosen.
Lower link bolt and nut
Upper link bolt and nut
4. Torque passenger (axle) side Lateral Link Nut, and driver & passenger side Shock
Absorber Nut. (Torque: 94Nm – Nut side)
Figure 5: Passenger side Shock Absorber Figure 6: Driver side Shock Absorber
& Lateral Link
5. Remove driver & passenger side Stabilizer Shackle Nuts and Bolts (both top and bottom),
and replace with New Nylock Nuts & bolts, and torque. (Torque: 32 Nm – Nut side)
Figure 7: Passenger side shackle Figure 8: Driver side shackle
6. Mark all affected nut(s) with paint marker for visual verification as shown in
figure 5.
NOTE: Clean surface prior to marking nut(s)
7. Lower the vehicle from hoist.
Stabiliser Shackle Bolt & Nut
Lateral Link Nut
Shock Absor ber
N
u
t
Figure 9: Lateral Link & Shock Absorber
Figure 10: Lower Trailing Link & Rear Stabilizer Shackle
Upper Trailing Link
Nuts & Bolts
Re-Tor
q
ue: 185 Nm
Remove & Replace
Lower Trailing Link
Nuts & Bolts
Re-Torque: 135 Nm
Remove & Replace
Stabilizer Shackle
Nuts & Bolts
Re-Torque: 32 Nm
Lateral Link Nut
Re-Tor
q
ue: 95 Nm
Shock Absorber Nut
Re-Tor
q
ue: 95 Nm
10. Warranty Claim Information:
Warranty claims should be submitted in the normal manner, using the following details.
Frontera Rear Suspension Components:
Special Labour Op. No.: T080601
Standard Time: 0.4
Failure Code: 96
Case Type: 08
Thank-you in anticipation for your usual assistance.
Yours Faithfully,
P O WHITING
Technical Service and
Field Operations Manager
FUEL HOSES & BRACKET
26 May, 2000
TO ALL HOLDEN DEALERS
PRODUCT CAMPAIGN BULLETIN
00–M–02
Please direct the parts and extra copy of this bulletin to your Service Manager
SUBJECT: FUEL HOSES & BRACKET.
MODEL: 1999/2000 HOLDEN FRONTERA.
___________________________________________________________________________________
1. Recall Campaign:
This bulletin is to advise Holden dealerships of the initiation of a Recall Campaign to Inspect and/or
Replace Fuel Hoses and Install Bracket.
Included in this bulletin is a description of the required rework, details of vehicles affected,
bracket/s, one fuel hose assembly and action required by Holden dealers.
2. Description of Defect:
A fuel hose assembly located underneath the vehicle, on the driver’s side, between the body and
transmission, may come into contact with the clutch pipe bracket. Subsequent damage to the fuel
hose may ultimately lead to a fuel leak.
3. Vehicles Affected:
This recall affects a number of 1999/2000 MX Holden Frontera models, which fall within the
following ISOVIN range:
VIN No.: 4S2UES30EX4101388 ~ 4S2UES30EX4101981
Please refer to the attached VIN List containing all the vehicles involved in this recall.
4. Dealership action required:
4.1 All Holden dealers will receive with this bulletin a VIN List containing the vehicle identification
numbers of all the vehicles involved in this recall. Bracket/s and one fuel hose assembly will be
included with this letter, for the selling Holden dealers indicated on the VIN list.
4.2 Any customer vehicle on the VIN List, presented to the dealership for any purpose, must have
this campaign action completed before the vehicle is returned to the customer.
4.3 Inspect the fuel hose assembly, replace as required and install a bracket. Follow the ‘Rework
Instructions’ refer point 9.
4.4 Place a Campaign Completion label, SD 28156 on the right hand front pillar, with details of the
campaign, 00-M-02, dealership code and date completed.
4.5 Submit a warranty claim, as per ‘Warranty Claim Information’.
IMPORTANT: As soon as possible, please return all fuel hoses, unused or damaged, to:
IGM Service, 858 Lorimer Street, Port Melbourne, Vic., 3207.
5. Vehicle Identification:
All campaigned vehicles must have a completed campaign identification label applied to the right
hand front A pillar, between the hinges, with details of the campaign, 00-M-02, dealership code and
date completed.
Campaign labels are available free of charge in boxes of 100, from Moore Business Systems:
Customer Service Fax: 03 9270 8925 Att: Bob Curry; Quote “Stock No SD 28156”.
6. Vehicle Listings:
Attached to this bulletin is a VIN List of all vehicles involved. The VIN List should be utilised when
dealing with affected vehicle inquiries; it contains all the vehicles, which have been identified for
this campaign.
The owners of these vehicles will receive a campaign letter requesting that they contact their
servicing dealer and make arrangements for an inspection.
7. Parts Availability:
7.1 Bracket/s and one fuel hose assembly are supplied, with this letter, for the selling Holden
dealers only. Refer attached VIN list.
Additional fuel hoses can be obtained from IGM TAS – 1800 032 608
8. Owner Notification:
Owners will be contacted by IGM directly by registered letter. Owners will be provided details of the
recall and requested to arrange for rectification where possible by their selling Holden dealer.
The text of the Owner letter is as follows:
Dear Holden Customer
At Holden we continually strive to enhance the ownership experience of our customers through
continuous product improvement, industry leading aftersales service and clear and concise
customer communication.
Holden’s foremost concern is the continued safety of our customers and the recall campaign
described below is being undertaken as a necessary safety precaution.
Holden has identified a small number of Frontera MX series vehicles where a fuel hose located on
the chassis may come into contact with the clutch pipe bracket. As a result, damage may occur to
the fuel hose, and ultimately a fuel leak may occur.
Our records show that your vehicle was manufactured within the affected range. It is therefore
necessary for you to make a service booking with a Holden dealership of your choice to have the
necessary inspection and service performed.
This work will be carried out free of charge and can be completed while you wait, provided the
necessary arrangements have been made with your Holden dealer. The work required will take
approximately 1 hour to complete.
We know that effective communication is vital to helping your understanding of the issues involved
and trust that this letter provides you with all the information you need. If you should have any
questions, the Customer Assistance Line – 1 800 033 349, would be pleased to assist.
Thank you for your attention to this matter. Please accept our apologies for any inconvenience
which may be caused by this action.
Yours sincerely,
P WHITING
Technical Service and
Field Operations Manager.
9. Rework Instructions:
9.1 Inspect the fuel hose assembly for damage. If there is damage to the fuel hose, replace the
fuel hose assembly.
9.2 In addition, install a new bracket to secure the positioning of the fuel hose. This bracket must
be installed to all affected vehicles.
9.3 Start engine and check for fuel leaks.
10. Warranty Claim Information:
Warranty claims should be submitted in the normal manner, using the following details.
Inspect Fuel Hoses & Install Bracket:
Special Labour Op. No.: T080701
Standard Time: 0.4
Failure Code: 96
Case Type: 08
Replace Fuel Hoses & Install Bracket:
Special Labour Op. No.: T080702
Standard Time: 1.0
Failure Code: 96
Case Type: 08
Thank-you in anticipation for your usual assistance.
Yours Faithfully,
P O WHITING
Technical Service and
Field Operations Manager
Sort by Tag Number Sort by Dealer Code
VIN Tag Dlr VIN Tag Dlr VIN Tag Dlr VIN Tag Dlr
4S2UES30EX4101389 2294821 563 4S2UES30EX4101427 2330071 373 4S2UES30EX4101506 2329999 141 4S2UES30EX4101389 2294821 563
4S2UES30EX4101409 2294901 794 4S2UES30EX4101523 2330077 631 4S2UES30EX4101525 2330033 214 4S2UES30EX4101467 2330092 563
4S2UES30EX4101408 2294951 502 4S2UES30EX4101566 2330078 502 4S2UES30EX4101440 2330041 214 4S2UES30EX4101388 2295104 598
4S2UES30EX4101390 2294966 313 4S2UES30EX4101490 2330082 612 4S2UES30EX4101832 2356643 276 4S2UES30EX4101638 2344477 605
4S2UES30EX4101407 2294987 415 4S2UES30EX4101519 2330087 700 4S2UES30EX4101980 2386261 300 4S2UES30EX4101490 2330082 612
4S2UES30EX4101392 2295059 502 4S2UES30EX4101467 2330092 563 4S2UES30EX4101390 2294966 313 4S2UES30EX4101523 2330077 631
4S2UES30EX4101388 2295104 598 4S2UES30EX4101687 2344455 415 4S2UES30EX4101617 2344685 367 4S2UES30EX4101718 2356612 631
4S2UES30EX4101506 2329999 141 4S2UES30EX4101616 2344462 783 4S2UES30EX4101427 2330071 373 4S2UES30EX4101755 2356676 647
4S2UES30EX4101568 2330003 724 4S2UES30EX4101638 2344477 605 4S2UES30EX4101548 2330030 413 4S2UES30EX4101519 2330087 700
4S2UES30EX4101536 2330004 728 4S2UES30EX4101581 2344587 527 4S2UES30EX4101407 2294987 415 4S2UES30EX4101580 2344702 706
4S2UES30EX4101456 2330010 431 4S2UES30EX4101617 2344685 367 4S2UES30EX4101687 2344455 415 4S2UES30EX4101568 2330003 724
4S2UES30EX4101547 2330011 931 4S2UES30EX4101580 2344702 706 4S2UES30EX4101456 2330010 431 4S2UES30EX4101466 2330017 724
4S2UES30EX4101468 2330014 455 4S2UES30EX4101618 2344791 435 4S2UES30EX4101431 2330061 434 4S2UES30EX4101536 2330004 728
4S2UES30EX4101567 2330015 455 4S2UES30EX4101698 2344797 437 4S2UES30EX4101429 2330066 434 4S2UES30EX4101616 2344462 783
4S2UES30EX4101470 2330016 895 4S2UES30EX4101639 2344815 888 4S2UES30EX4101618 2344791 435 4S2UES30EX4101409 2294901 794
4S2UES30EX4101466 2330017 724 4S2UES30EX4101699 2344862 895 4S2UES30EX4101698 2344797 437 4S2UES30EX4101756 2356677 832
4S2UES30EX4101430 2330021 438 4S2UES30EX4101718 2356612 631 4S2UES30EX4101746 2356642 437 4S2UES30EX4101936 2373231 871
4S2UES30EX4101428 2330024 931 4S2UES30EX4101790 2356614 502 4S2UES30EX4101979 2386256 437 4S2UES30EX4101471 2330042 888
4S2UES30EX4101439 2330025 502 4S2UES30EX4101746 2356642 437 4S2UES30EX4101430 2330021 438 4S2UES30EX4101639 2344815 888
4S2UES30EX4101548 2330030 413 4S2UES30EX4101832 2356643 276 4S2UES30EX4101468 2330014 455 4S2UES30EX4101981 2386257 892
4S2UES30EX4101525 2330033 214 4S2UES30EX4101740 2356646 931 4S2UES30EX4101567 2330015 455 4S2UES30EX4101963 2386250 894
4S2UES30EX4101440 2330041 214 4S2UES30EX4101755 2356676 647 4S2UES30EX4101408 2294951 502 4S2UES30EX4101470 2330016 895
4S2UES30EX4101471 2330042 888 4S2UES30EX4101756 2356677 832 4S2UES30EX4101392 2295059 502 4S2UES30EX4101546 2330046 895
4S2UES30EX4101546 2330046 895 4S2UES30EX4101936 2373231 871 4S2UES30EX4101439 2330025 502 4S2UES30EX4101507 2330047 895
4S2UES30EX4101507 2330047 895 4S2UES30EX4101963 2386250 894 4S2UES30EX4101524 2330062 502 4S2UES30EX4101699 2344862 895
4S2UES30EX4101431 2330061 434 4S2UES30EX4101979 2386256 437 4S2UES30EX4101505 2330067 502 4S2UES30EX4101547 2330011 931
4S2UES30EX4101524 2330062 502 4S2UES30EX4101981 2386257 892 4S2UES30EX4101566 2330078 502 4S2UES30EX4101428 2330024 931
4S2UES30EX4101429 2330066 434 4S2UES30EX4101980 2386261 300 4S2UES30EX4101790 2356614 502 4S2UES30EX4101740 2356646 931
4S2UES30EX4101505 2330067 502 4S2UES30EX4101581 2344587 527