2006 GM Holden LTD. A.B.N. 84 006 893 232

Service Department

A “HOLDEN” Product.

BRISBANE SYDNEY MELBOURNE ADELAIDE PERTH

PRODUCT CAMPAIGN BULLETIN

02-H-04

August 7th, 2002

SUBJECT: REPLACEMENT OF TYRE PLACARD LABEL

MODELS AFFECTED: TF RODEO- LT SPORTS MODEL ONLY

This bulletin announces t he initiation of a recall cam paign to apply the correct tyre placard label to

some TF Rodeo LT Sport m odel vehicles.

This field action was initially launched as a rework program on the 17th April 2002, outlined in

RL26/02 but has since been reclassified to a r ecall cam paign.

Those vehicles previously reworked are not affected and therefore DO NOT REQUIRE THIS

CAMPAIGN ACTION.

DESCRIPTION O F DEFECT

There have been some Rodeo LT Sport vehicles retailed where the recommended tyre inflation

pressures are missing f or t he wheel and tyre pack age f itted to the vehicle.

To cor rect this sit uation, Holden has init iated t his recall act ion to ensure t hat every af f ected vehicle

is updated to include the correct tyre placard label in accordance with the Australian Design Rule

requirements.

AFFECTED VEHICLES

The affected vehicles are only Rodeo LT Sports models, (8DS62 model code) within the inclusive

VIN rang e as per Table 1 below.

Other Rodeo m odels among st the r ange below are NOT AFFECTED. Only the LT Sports m odel is

affected!

TABLE 1

ENGINE MODEL

YEAR VIN RANGE

From To

V6 Petrol 2000 JAATFS25HY7100389 JAATFS25HY7103418

V6 Petrol 2001 JAATFS25H17102465 JAATFS25H17102699

Diesel 2000 JAATFS55HY7103300 JAATFS55HY7120328

Diesel 2001 JAATFS55H17102657 JAATFS55H17103094

Note: The 10th letter in the VIN indicates the Model Year e.g. Y=2000, 1=2001.

Some stock vehicles were previously reworked at Port Of Entry and will have two tyre placards

fitted as shown in Figure 1 over page but not the appropriat e Vehicle Ser vice Histor y co-or dinat e

mark ed. These vehicles are not aff ect ed by this r ecall cam paign action.

If a cust om er presents you with one of these vehicles and has received a customer vehicle recall

letter we req uest that you repor t to Holden via a PIR.

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Figure 1

ACTION REQUIRED BY DEALERS

1. Confirm vehicle VIN is within affected range and that vehicle is an LT Sports model. ie Model

Code is 8DS62.

2. Org anise a vehicle book ing.

3. Confirm vehicle has not previously been reworked. (ie Identified by an ‘X’ in the A-3 co-

ordinate of the Vehicle Service Histor y Label).

4. Confirm vehicle has not been reworked at Port Of Entry, by inspecting that a second tyre

placard label has not been fitted.

5. If vehicle has not been re work ed, pr oceed with campaign.

6. Note: Each retailer was sent a quantit y of 3 labels with the rework init iation back in April, 2002.

Refer to retailer letter 26/02. A further two labels have been distributed with this letter.

Order additional tyre placard labels free of charge from Salmat by completing and faxing the

Material Order Form. (Refer to Appendix C).

Retailers should only order par ts to replenish their stock af ter rework ing a vehicle by including

the VIN number on the mater ial order f or m . A maximum of 2 labels per order can be

requested.

Do not over order, as there are only 910 vehicles involved in this campaign. Allow three (3 )

days for labels to ar r ive.

7. Apply the new tyre placard label. Ref er t o Appendix B.

8. Affix a Campaign Completed Label and a Vehicle Service History Label as specified in the

section titled ‘Cam paign Completion I dentif icat ion’.

9. Submit a warrant y claim. Refer Warranty Claim Inf or mation.

Original Placard

Additional Placard

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CUSTOMER NOTIFI CATION

Owners of vehicles af fect ed by this recall campaign will be contacted directly by letter f rom Holden

via registered m ail.

The letter provides details of the recall and requests t he customer to contact their Holden Retailer

to mak e a service booking and have the appropriate work carried out. Ref er to Appendix A for a

draf t copy.

CAMPAIGN COMPLETION IDENTIFICATION

All campaigned vehicles must have:

1. A Campaign Com pleted label applied to the right hand fr ont ‘A’ pillar, between the hing es, with

details of t he campaign, 02-H-04, Dealership code and date leg ibly entered on the label with a

permanent ink pen. AND

2. For additional identification, mark an “X” at the A- 3 co-ordinate of a Vehicle Service History

Label and apply to the outer edge on the left-hand side of the glovebox. Refer to Figure 2

below.

Figure 2

Extra Campaig n Com pleted and Vehicle Service History labels are available f r ee of charge from:

Moore Business Systems

Facsimile: (03) 9270 8925

Phone: (03) 9270 8777

Attention: Mr. Bob Curry

For Campaign Completed Labels Quote stock no. SD 28156 on a Moore Business Systems

‘packag ed goods’ order form for a box of 100 labels.

For Vehicle Service History Labels quote stock no. SD 28177 on a Moore Business Systems

‘packag ed goods’ order form for a box of 100 labels.

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PARTS INFORMATION

Under the rework instructions in RL26/02, retailers were sent an initial supply of 3 tyre placard

labels and advised to order replacement parts through HSPO.

Effective immediately, additional parts will only be available free of charge through SALMAT and

can be ordered by completing the Material Order Form, (refer to Appendix C) and faxing it to

SALMAT.

Retailers should only replenish their stock after a vehicle has been reworked by including the

vehicle VIN number on the or der form.

A maximum of 2 labels can be or der ed per form.

PART NUMBER DESCRIPTION

8971067000 Tyre Placard Label

WARRANTY CLAIM I NFORMATION

On completion of campaign action, retailers are requested to submit a warranty claim using the

Labour Operat ion Number specified below.

Warranty Claim Information

Description:

Labour Operation No:

Standard Time:

Failure Code:

Case Type:

Replace the Tyre Placard Label

T280401

0.3 hours

CONTACT INFORMATIO N

For f ur t her inf or m ation or clarification on this recall campaign please contact the r elevant per son

below.

CONTACT NAME CONTACT NUMBER

General enquiri es Martha O-Kostidis ( 03) 9647 1857

Parts related enquiri es Salmat (03) 9251 6306

Warranty related inquiries Warranty Administr at ion (03) 9647 2401

J. K. Hoffman

General Service Manager

Attachments

Appendix A Customer Let ter- Dr aft

Appendix B Fitting Instructions

Appendix C Material Order Form

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APPENDIX A - Draf t – Cust omer Let t er

Dear Holden Customer ,

As part of Holden’s ongoing commitment to customer satisfaction, we have initiated a Vehicle

Recall Campaign affecting some TF Rodeo LT Sport s model vehicles.

Holden has been made aware that an incorrect tyre placard has been fitted to some of these

vehicles.

In these cases the tyre placard does not specify the recommended tyre inflation pressures for

the wheel and tyre package fitted to the vehicle. It is an Australian Design Rule requirement

that the tyre pressur e inf ormation is on t he label.

To ensure the tyr e placard includes the recommended t yre inflation pressure for the wheel and

tyre package fit t ed to your vehicle, anot her t y r e placar d needs t o be applied.

Our records show that your Holden vehicle was manufactured with the incorrect tyre placard. It

is ther efore necessary f or you to m ake a booking, at your convenience, w ith a H o l den Reta iler of

your choice to have the cor r ect tyre placard f itted.

Work will be carried out free of charge and can be completed while you wait, provided the

necessary arrangem ent s have been made with a Holden Ret ailer .

If you should have any questions, please contact your retailer or call the Holden Recall and

Rework Assistance Centre on 1800 632 826, where we will be pleased to assist.

For furt her informat ion regar ding the location of t he exist ing t yr e placard and adjustment of t y r e

pressures please refer to the owner s handbook, page 7- 9.

Thank you f or your attention t o this matter. Please accept our apologies for any inconvenience

caused to you.

Yours Sincerely

David McMu rra y

Manager Customer Assist ance

VEHICLE RECALL

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APPENDIX B - Tyre Placard Fitment Inst ruct i ons

Note: Do not remove the original tyre placard or attach the new placard over the existi ng

one as it is still possible to fit the prescribed set of w heels and tyres to this vehicle.

1. Clean the driver’s side C-pillar surface where the placard is to be applied using solvent to

ensure good adhesion ( eg. Prepsol) – Refer Fig. 1.

2. Place the supplied t yre placard, P/N 8971067000, in the position shown in Figure 1 on pag e 2.

Position the placard 50 millimetres down from the end of the door seal and 15 millimetres out

fr om body seam.

3. Ensure that no air bubbles ar e present beneath t he label.

4. Adjust the t yre pr essur e accor ding to the rework placard label.

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Appendix C – SALMAT M ATERIAL ORDER FORM

Confirmation of parts order received by Salmat on:

RECALL CAMPAIGN 02-H-04

TF Rod eo LT Sports Tyre Placard Replacemen t

Fax This Form To: Salmat (03) 9251 6352

This retailer wishes to replenish his stock of TF Rodeo LT Sports Tyre Placard labels for

the Recall Campaign 02-H-04.

IMPORTANT: Only order parts to replace stock used f o r reworking vehicles at your retailer

premises, by specifying the VIN below. A maximum of 2 labels can be ordered with this

form.

Please dispatch the total quantity of labels listed below, as soon as possible.

PART NUMBER DESCRIPTION

8971067000

Tyre Placard Label – LT Sports model

Retailer Code: _______________________ Date: __________________

Retailer Name : ______________________ Ph. No: __________________

Retailer Address: _______________________________________________

Contact Name: _______________________ Fax No: _________________

Vehicle VIN Vehicle VIN

1. 2.

SALMAT USE ONLY

Retailer Or der Acknowledgement Details (f ax back t o ret ai l er same day)

Quantit y requested dispatched : YES / NO (Please circle appropriat e response)

Date Dispatched _____________________

Freight forward agent

Consignment Note Number