SECTION 6 - TROUBLESHOOTING
BASIC INSPECTION PROCEDURE
1. HARD STARTING
1-1.Starter Motor Inoperative
1-2. Starter Motor Operates But Engine Does Not Turn Over
1-3. Engine Turns Over But Does Not Start
2. UNSTABLE IDLING
3. INSUFFICIENT POWER
4. EXCESSIVE FUEL CONSUMPTION
5. EXCESSIVE OIL CONSUMPTION
6. OVERHEATING
7. WHITE EXHAUST SMOKE
8. DARK EXHAUST SMOKE
9. OIL PRESSURE DOES NOT RISE
10. ABNORMAL ENGINE NOISE
10-1. Engine Knocking
10-2. Gas Leakage Noise
10-3. Continuous Noise
10-4. Slapping Noise
10-5. Excessive Turbocharger Noise
11. ROTATING PARTS OF TURBOCHARGER ARE WORN
12. OIL LEAKAGE FROM TURBOCHARGER
13. INSUFFICIENT ACCELERATION AND/OR LACK OF POWER DUE TO TURBOCHARGER FAULT
14. BATTERY CHARGING AND NOISE PROBLEM
14-1. Battery Not Charging
14-2. Battery Overcharging
14-3. Battery Under Charging
14-4. Battery Unstable Charging Current
14-5. Charging System Noise
15. STARTER MOTOR PROBLEM
15-1. Starter Motor Pinion Engages to Ring Gear But Engine Does Not Turn Over
15-2. Incorrect Pinion And Ring Gear Engagement
15-3. Starter Motor Continues To Run After The Starter Switch Is Turned Off
15-4. Excessive Commutator Sparking
Techline
Techline
Techline
Techline
Techline
Techline
Basic Inspection Procedure
Follow the inspection procedure below, when the problem vehicle comes into the workshop.
Step Inspection point Inspection result YES NO
1 Inspect the check engine lamp Is the check engine lamp ON? Go to section
6E “On Board
Diagnostic
(OBD) System
Check" Go to Step 2
2 The battery fluid level and the
specific gravity Was the problem found? Re-charge the
battery or
replace the
battery Go to Step 3
3 The engine coolant level Was the problem found? Replenish the
engine coolant Go to Step 4
4 The engine oil level Was the problem found? Replenish the
engine oil Go to Step 5
5 The air cleaner element Was the problem found? Clean or
replace Go to Step 6
6 The piping fixing condition (oil,
vacuum and fuel piping) Was the problem found? Return to
normal
condition Go to Step 7
7 The drive belt tension and
security Was the problem found? Re-adjust the
tension or
replace Go to Step 8
8 Go to section 6E “On Board
Diagnostic (OBD) System
Check”
Was the problem found?
Verify repair Go to Step 9
9 Go to mechanical
troubleshooting chart Was the problem found? Verify repair
1. Hard Starting
Inspect the following items before diagnosis.
1. The battery condition.
The condition of the terminal connections.
The state of charge of the battery.
2. The fan belt tension and security.
3. The main fuse condition.
4. The quantity of fuel in the fuel tank.
1–1 Starter Motor Inoperative
Step Action Value(s) Yes No
1 Check the starter switch.
Does the starter switch work?
Go to Step 2
Repair or
replace the
starter switch
2 Check the starter relay.
Does the starter relay work?
Go to Step 3
Repair or
replace the
starter relay
3 Check the magnetic switch.
Does the magnetic switch work?
Go to Step 4
Repair or
replace the
magnetic
switch
4 Check the pinion gear condition on the starter motor.
Is the condition normal? Go to Step 5 Replace the
pinion gear
5 Check the brush wear or brush spring weakness.
Is the condition normal? Replace the
starter motor
assembly
Repair or
replace the
brush or brush
spring
1-2 Starter Motor Operates But Engine Does Not Turn Over
Step Action Value(s) Yes No
1 Check the engine for internal seizure.
Is the engine seized? Repair or
replace seized
parts
Check other
DTC by Tech2
and go to
indicated DTC
Techline
1-3 Engine Turns Over But Does Not Start
When fuel is not being delivered to the injection pump
Step Action Value(s) Yes No
1 Check for clogged or damaged fuel piping, or loose
connections.
Are there any problems?
Repair replace
faulty parts Go to Step 2
2 Is the over flow valve on the fuel filter closed? Repair or
replace the
over flow valve Go to Step 3
3 Is the fuel filter element clogged? Replace the
fuel filter
element Go to Step 4
4 Is the fuel line air bled? Go to Step 5 Bleed the air
5 Are any DTCs stored? Go to indicated
DTC Solved
When fuel is being delivered to the injection pump
Step Action Value(s) Yes No
1 Does the fuel contain any water? Replace the
fuel Go to Step 2
2 Is the fuel line air bled? Go to Step 5 Bleed the air
3 Are the injection spray patterns satisfactory?
Go to Step 4
Replace the
injection
nozzle(s)
4 Are the injection nozzle injection starting pressures
OK? (See below)
Go to Step 5
Replace the
injection
nozzle(s)
5 Are any injection nozzles sticking? Replace the
injection
nozzle(s) Go to Step 6
6 Are any DTCs stored? Go to indicated
DTC Solved
Injection nozzle opening pressure
1st = 19.5 MPa (199 kg/cm2, 2828 psi)
NOTE: The injectors fitted to the 4JH1-TC engine are not serviceable at the time of publication of this Service
Information. It is advised to check the current situation with Robert Bosch Aust. Pty., Ltd., or your local Bosch
Service Agent.
2. Unstable Idling
Step Action Value(s) Yes No
1 Is the fuel line air bled completely? Go to Step 3 Bleed the air
2 Check for fuel line leaks or blockages Repair or
replace
appropriate
parts Go to Step 4
3 Does the fuel contain any water? Replace the
fuel Go to Step 5
4 Is the fuel filter element clogged? Replace the
fuel filter
element Go to Step 6
5 Are the injection starting pressures and the injection
spray patterns OK? (See below)
Go to Step 7
Replace the
injection
nozzle(s)
6 Are any injection nozzles sticking? See Step 5 Replace the
injection
nozzle(s) Go to Step 8
7 Check the throttle valve condition.
Is the idling port clogged in the throttle valve? — Repair or
replace the
throttle valve Go to Step 9
8 Are the valve clearances adjusted correctly? 0.4 mm
(0.016 in)
both intake
and exhaust
valves Go to Step 10
Adjust the
valve
clearances
9 Is the compression pressure OK? 3,040 kPa
(31 kg/cm2,
441 psi) at
200rpm
Go to Step 11
Readjust the
valve
clearance or
replace the
cylinder head
gasket or
cylinder liner or
piston or piston
ring or valve
and valve seat
10 Are any DTCs stored? Go to indicated
DTC Solved
Injection nozzle opening pressure
1st = 19.5 MPa (199 kg/cm2, 2828 psi)
NOTE: The injectors fitted to the 4JH1-TC engine are not serviceable at the time of publication of this Service
Information. It is advised to check the current situation with Robert Bosch Aust. Pty., Ltd., or your local Bosch
Service Agent.
3. Insufficient Power
Step Action Value(s) Yes No
1 Is the air cleaner element condition OK?
Go to Step 2
Clean or
replace the air
cleaner
element
2 Does the intake system have any leaks? Repair or
replace the
intake air
system Go to Step 3
3 Is the fuel filter element condition OK?
Go to Step 4
Clean or
replace the fuel
filter element
4 Check the fuel injection pipes.
Do the injection pipes have any obstructions or
damage?
— Repair or
replace the fuel
injection pipes Go to Step 5
5 Does the fuel contain any water? Replace the
fuel Go to Step 6
6 Are the injection starting pressures and the injection
spray patterns OK?
Go to Step 7
Replace the
injection
nozzle(s)
7 Is the compression pressure OK? 3.0 MPa
(31.0 kg/cm2,
441 psi) at
200 rpm
Go to Step 8
Readjust the
valve
clearance or
replace the
cylinder head
gasket or
cylinder liner or
piston or piston
ring or valve
and valve seat
8 Is the exhaust pipe clogged? Repair or
replace the
exhaust pipe Go to Step 9
9 Does the exhaust system leak any exhaust gas? Repair or
replace the
exhaust system Go to Step 10
10 Is the waste gate control actuator hose broken or
cracked? — Replace the
hose Go to Step 11
11 Is the waste gate working correctly?
Go to Step 12
Replace the
turbocharger
assembly
12 Is turbocharger working correctly?
Go to Step 13
Replace the
turbocharger
assembly
13 Are any DTCs stored? Go to indicated
DTC Solved
4. Excessive Fuel Consumption
Step Action Value(s) Yes No
1 Is the air cleaner element clogged? Clean or
replace the air
cleaner
element Go to Step 2
2 Is there any air leaking from the air intake side of the
turbocharger? — Repair or
replace the air
intake side of
the
turbocharger Go to Step 3
3 Is the turbocharger working correctly? Go to Step 4 Replace the
turbocharger
4 Are there any fuel leaks? Repair or
replace the
leaking part Go to Step 5
5 Is the compression pressure OK? 3.0 MPa
(31.0 kg/cm2,
441 psi) at
200 rpm
Go to Step 6
Readjust the
valve
clearance or
replace the
cylinder head
gasket or
cylinder liner or
piston or piston
ring or valve
and valve seat
6 Are the injection starting pressures and the injection
spray patterns OK?
Go to Step 7
Replace the
injection
nozzle(s)
7 Are any DTCs stored? Go to indicated
DTC Solved
NOTE: The injectors fitted to the 4JH1-TC engine are not serviceable at the time of publication of this Service
Information. It is advised to check the current situation with Robert Bosch Aust. Pty., Ltd., or your local Bosch
Service Agent.
5. Excessive Oil Consumption
Step Action Value(s) Yes No
1 Is the air cleaner element condition OK?
Go to Step 2
Clean or
replace the air
cleaner
element
2 Is the PCV (Positive Crankcase Ventilation) Valve
faulty? — Repair or
replace the
appropriate
parts Go to Step 3
3 Is the oil pressure value more than normal value? Less than
588 kPa (6.0
kg/cm2, 85
psi)
Repair or
replace the oil
relief valve Go to Step 4
4 Inspect the front and rear crankshaft oil seal.
Were any oil leaks found? Replace the
faulty part Go to Step 5
5 Were any oil leaks found from any gasket? Replace the
faulty gasket Go to Step 6
6 Inspect the valve stem seals, the valve stems, and
the valve guides, for excessive wear.
Are any parts worn?
Replace the
worn part(s) Go to Step 7
7 Is there oil leaking from the turbocharger oil seal? Replace the oil
seal Go to Step 8
8 Is the oil drain pipe of the turbocharger restricted? Repair or
replace the oil
drain pipe Go to Step 9
9 Is the oil drain passage in the turbocharger center
housing restricted? — Clean the
center housing Go to Step 10
10 Does turbine wheel have any impact damage? Replace the
turbocharger Go to Step 11
11 Are any DTCs stored? Go to indicated
DTC Solved
Techline
6. Overheating
Step Action Value(s) Yes No
1 Is the engine coolant level OK? Go to Step 2 Replenish the
coolant
2 Are there any coolant leaks (also check radiator
cap)? — Repair or
replace the
leaking part Go to Step 3
3 Is the fan belt slipping? Tension or
replace the fan
belt Go to Step 4
4 Is the fan clutch working correctly?
Go to Step 5
Replace the
fan clutch
assembly
5 Is the fan clutch leaking oil? Replace the
fan clutch
assembly Go to Step 6
6 Is the thermostat working normally? Go to Step 7 Replace the
thermostat
7 Is the water pump working OK?
Go to Step 8
Replace the
water pump
assembly
8 Are there any restrictions in the cooling system? Clean or
replace the
constricted part Go to Step 9
9 Is there any coolant leaking into the engine
cylinders? — Replace the
cylinder head
gasket and/or
other parts as
required Go to Step 10
10 Are any DTCs stored? Go to indicated
DTC Solved
7. White Exhaust Smoke
Step Action Value(s) Yes No
1 Is the compression pressure OK? 3.0 MPa
(31.0 kg/cm2,
441 psi) at
200 rpm
Go to Step 2
Readjust the
valve
clearance or
replace the
cylinder head
gasket or
cylinder liner or
piston or piston
ring or valve
and related
parts
2 Does the PCV (Positive Crankcase Ventilation)
valve operate correctly?
Go to Step 3
Repair or
replace the
PCV valve
3 Is the turbocharger working correctly? Go to Step 4 Replace the
turbocharger
4 Are any DTCs stored? Go to indicated
DTC Solved
8. Dark Exhaust Smoke
Step Action Value(s) Yes No
1 Is the air cleaner element condition OK?
Go to Step 2
Clean or
replace the air
cleaner
element
2 Is the EGR valve sticking? Replace the
EGR valve Go to Step 3
3 Are the injection starting pressures and the injection
spray patterns OK?
Go to Step 4
Replace the
injection
nozzle(s)
4 Is there oil leaking from the turbocharger oil seal? Replace the oil
seal Go to Step 5
5 Is the oil drain pipe of the turbocharger restricted? Repair or
replace the oil
drain pipe Go to Step 6
6 Is the oil drain passage in the turbocharger center
housing restricted? — Clean the
center housing Go to Step 7
7 Does the turbine wheel have any impact damage? Replace the
turbocharger Go to Step 8
8 Is the PCV (Positive Crankcase Ventilation) Valve
faulty? — Repair or
replace the
appropriate
parts Go to Step 9
9 Are any DTCs stored? Go to indicated
DTC Solved
NOTE: The injectors fitted to the 4JH1-TC engine are not serviceable at the time of publication of this Service
Information. It is advised to check the current situation with Robert Bosch Aust. Pty., Ltd., or your local Bosch
Service Agent.
9. Oil Pressure Does Not Rise
Step Action Value(s) Yes No
1 Is the oil pressure warning lamp working OK? (See below)
Go to Step 2
Replace faulty
parts as
required
2 Is the oil filter element restricted? Replace the oil
filter element Go to Step 3
3 Is the relief valve stuck open? Repair or
replace the
relief valve Go to Step 4
4 Is the oil strainer restricted? Clean or
replace the oil
strainer Go to Step 5
5 Is the oil pump faulty? (The pump and related parts
worn etc.) — Repair or
replace the oil
pump Go to Step 6
6 Is the rocker arm and/or related parts worn? Replace the
rocker arm
and/or related
parts Go to Step 7
7 Is the camshaft and/or related parts worn? Replace the
camshaft
and/or related
parts Go to Step 8
8 Is the crankshaft and/or related parts worn? Replace the
crankshaft
and/or related
parts Go to Step 9
9 Are any DTCs stored? Go to indicated
DTC Solved
Specifications for oil pressure switch circuit
Pressure – kPa (kg/cm2) 100 (1.0) 980 (10.0)
Resistance – 81 30
Electric current – A 63.5 106.7
10. Abnormal Engine Noise
10–1 Engine Knocking
Step Action Value(s) Yes No
1 Are the injection starting pressures and the injection
spray patterns OK?
Go to Step 2
Replace the
injection
nozzle(s)
2 Is the compression pressure OK? 3.0 MPa
(31.0 kg/cm2,
441 psi) at
200 rpm Go to Step 3
Replace the
cylinder head
gasket or
piston ring
3 Are any DTCs stored? Go to indicated
DTC Solved
10–2 Gas Leakage Noise
Step Action Value(s) Yes No
1 Is the exhaust pipe loose or broken? Retighten or
replace the
exhaust pipe Go to Step 2
2 Is the exhaust manifold loose? Retighten or
replace the
exhaust
manifold, or
replace the
exhaust
manifold
gasket Go to Step 3
3 Is the injection nozzle loose? Retighten or
replace the
injection nozzle
fixing bolt Go to Step 4
4 Is the cylinder head gasket broken? Replace the
cylinder head
gasket Go to Step 5
5 Are any DTCs stored? Go to indicated
DTC Solved
Techline
10–3 Continuous Noise
Step Action Value(s) Yes No
1 Is the fan belt tension OK? 9 – 13 mm
(0.35 – 0.51
in)
Go to Step 2 Adjust the fan
belt tension
2 Is the cooling fan loose? Tighten the
cooling fan Go to Step 3
3 Is the noise coming from the generator? Repair or
replace the
generator
and/or the
vacuum pump Go to Step 4
4 Is the noise coming from the water pump? Replace the
water pump Go to Step 5
5 Is the noise coming from the cylinder head cover? Readjust the
valve
clearance Go to Step 6
6 Are any DTCs stored? Go to indicated
DTC Solved
10-4 Slapping Noise
Step Action Value(s) Yes No
1 Is the noise coming from the cylinder head cover? Go to Step 2 Go to Step 4
2 Are the valve clearances correct? 0.4 mm
(0.016 in)
both intake
and exhaust Go to Step 3
Adjust the
valve
clearances
3 Are the rocker arms damaged? Replace the
rocker arms Go to Step 4
4 Is the crankshaft damper fixing bolt loose? Tighten the
fixing bolt Go to Step 5
5 Is the noise coming from the cylinder body? Go to Step 6 Go to Step 10
6 Inspect the crankshaft bearing and/or crankshaft.
Is the crankshaft bearing and/or crankshaft worn? — Replace the
worn parts Go to Step 7
7 Inspect the connecting rod bearing and/or crankpin.
Is the connecting rod bearing and/or crankpin worn? Replace the
worn parts Go to Step 8
8 Inspect the connecting rod small end bushing and/or
piston pin.
Is the connecting rod small end bushing and/or
piston pin worn?
Replace the
worn parts Go to Step 9
9 Inspect the piston and/or cylinder liner.
Is the piston and/or cylinder liner worn or damaged? — Replace the
worn or
damaged parts Go to Step 10
10 Are any DTCs stored? Go to indicated
DTC Solved
10-5 Excessive Turbocharger Noise
It is normal for the turbocharger to create some noise when operating. Compare with a known good vehicle to confirm
excess operating noise.
Step Action Value(s) Yes No
1 Is the excess noise coming from the turbocharger? Go to Step 2 Go to Step 10
2 Inspect the fixing bolts and bands on the
turbocharger.
Are there any problems?
Tighten the
loose parts Go to Step 3
3 Is the intake or exhaust system gasket damaged? Replace the
damaged
gasket Go to Step 4
4 Inspect the condition of the turbocharger rotating
parts.
Is the turbine wheel rotation rough?
Replace the
turbocharger Go to Step 5
5 Inspect the turbine wheel.
Is the turbine wheel rubbing against housing? — Replace the
turbocharger Go to Step 6
6 Is the turbine wheel damaged? Replace the
turbocharger Go to Step 7
7 Are there carbon deposits in the turbine or
compressor housing? — Clean or
replace the
turbocharger Go to Step 8
8 Inspect the oil supply.
Is the oil feed pipe restricted? — Repair or
replace the oil
feed pipe Go to Step 9
9 Is the turbine shaft bearing worn? Replace the
turbocharger Go to Step 10
10 Are any DTCs stored? Go to indicated
DTC Solved
11. Rotating Parts of Turbocharger are Worn
Step Action Value(s) Yes No
1 Inspect the engine oil.
Is it contaminated with foreign materials? — Replace the
engine oil Go to Step 2
2 Is the recommended engine oil grade/viscosity being
used? API CD or
ISUZU
genuine/
10W–30 Go to Step 3 Replace the
engine oil
3 Is the oil feed pipe restricted? Clean or
replace the oil
feed pipe Go to Step 4
4 Is the oil seal of the turbocharger defective? Replace the oil
seal Go to Step 5
5 Is the center housing oil drain passage restricted? Clean center
housing or
replace the
turbocharger Go to Step 6
6 Is there oil sludge and/or coking on the turbine
shaft? — Replace the
turbocharger Go to Step 7
7 Are any DTCs stored? Go to indicated
DTC Solved
12. Oil Leakage from Turbocharger
Step Action Value(s) Yes No
1 Inspect the oil leakage area.
Is the oil feed pipe eye bolt loose or the gasket
broken?
Tighten the eye
bolt or replace
the gasket Go to Step 2
2 Are the V band fixing faces tight? Tighten band
or replace the
turbocharger Go to Step 3
3 Is there oil leaking from the flange of the turbine
housing? — Replace the
turbocharger Go to Step 4
4 Is there oil leaking from the flange of the compressor
housing? Tighten the bolt
and/or hose
clamp Go to Step 5
5 Are any DTCs stored? Go to indicated
DTC Solved
13. Insufficient Acceleration and/or Lack of Power due to
Turbocharger Fault
Step Action Value(s) Yes No
1 Inspect the air or exhaust piping.
Is the air and/or exhaust gas piping loose? — Tighten flange
bolts or hose
clamp Go to Step 2
2 Inspect the waste gate valve control.
Is there rust on the linkage rod or pin of the waste
gate valve?
Replace the
turbocharger Go to Step 3
3 Is air leaking found from the actuator piping? Repair or
replace the
actuator pipe
or hose Go to Step 4
4 Inspect the inside of the turbocharger.
Is the turbine shaft end nut loose? — Replace the
turbocharger Go to Step 5
5 Are the turbine blades bent? Replace the
turbocharger Go to Step 6
6 Is the turbine wheel rubbing against housing? Replace the
turbocharger Go to Step 7
7 Are any DTCs stored? Go to indicated
DTC Solved
14. Battery Charging and Noise Problem
Perform a Visual/Physical Check of the following items before diagnosis:
The drive belt tension.
The condition of the battery terminals and connections.
The condition of the ground connections.
The condition of the generator and the battery fastener.
The battery fluid level and specific gravity.
14-1 Battery Not Charging
Step Action Value(s) Yes No
1 Was the “Visual/Physical Check" performed?
Go to Step 2
Go to
visual/physical
check
2 Inspect the brush contact condition on the generator.
Is there poor contact between the brush and the slip
ring?
— Repair or
replace the
brush and/or
the slip ring Go to Step 3
3 Inspect the stator coil on the generator.
Is there an open circuit or scorching on the stator
coil?
Replace the
stator coil Go to Step 4
4 Inspect the rotor coil on the generator.
Is there an open circuit or scorching on the rotor
coil?
Replace the
rotor coil Go to Step 5
5 Inspect the rectifier on the generator.
Is the rectifier defective? — Replace the
rectifier Go to Step 6
6 Inspect the IC regulator.
Is the IC regulator defective? Replace the IC
regulator Go to Step 7
7 Are any DTCs stored? Go to indicated
DTC Solved
14-2 Battery Overcharging
Step Action Value(s) Yes No
1 Was the “Visual/Physical Check" performed?
Go to Step 2
Go to
visual/physical
check
2 Inspect the terminal circuit.
Are the B and F terminals shorted? — Repair the
short circuit Go to Step 3
3 Check the regulating voltage.
Is the IC regulator voltage excessive? Replace the IC
regulator Go to Step 4
4 Are any DTCs stored? Go to indicated
DTC Solved
14-3 Battery Under Charging
Step Action Value(s) Yes No
1 Was the “Visual/Physical Check" performed?
Go to Step 2
Go to
visual/physical
check
2 Inspect the brush contact condition on the generator.
Is the contact between the brush and the slip ring
intermittent?
— Repair or
replace the
brush holder
assembly Go to Step 3
3 Inspect the rotor coil on the generator.
Is there a short circuit in the rotor coil? — Repair or
replace the
rotor coil Go to Step 4
4 Inspect the stator coil on the generator.
Is there an open circuit or the short circuit on the
stator coil?
— Repair or
replace the
stator coil Go to Step 5
5 Inspect the rectifier on the generator.
Is the rectifier defective? — Replace the
rectifier Go to Step 6
6 Inspect the IC regulator on the generator.
Is the IC regulator defective? Replace the IC
regulator Go to Step 7
7 Is the electrical load excessive? Reduce the
electrical load
or fit higher
capacity
generator Go to Step 8
8 Are any DTCs stored? Go to indicated
DTC Solved
14-4 Battery Unstable Charging Current
Step Action Value(s) Yes No
1 Was the “Visual/Physical Check" performed?
Go to Step 2
Go to
visual/physical
check
2 Inspect the brush contact condition on the generator.
Is there poor contact between the brush and the slip
ring?
— Repair or
replace the
brush and/or
the slip ring Go to Step 3
3 Inspect the rotor coil on the generator.
Is there a short circuit or an open circuit in the rotor
coil?
— Repair or
replace the
rotor coil Go to Step 4
4 Inspect the stator coil on the generator.
Is there an open circuit or a short circuit in the stator
coil?
— Repair or
replace the
stator coil Go to Step 5
5 Inspect the connection between the rectifier and
stator coil on the generator.
Is there a loose connection between the rectifier and
stator coil ?
Repair the
loose
connection Go to Step 6
6 Inspect the IC regulator on the generator.
Is the IC regulator defective? Replace the IC
regulator Go to Step 7
7 Are any DTCs stored? Go to indicated
DTC Solved
14-5 Charging System Noise
Step Action Value(s) Yes No
1 Was the “Visual/Physical Check" performed?
Go to Step 2
Go to
visual/physical
check
2 Is there an intermittent or continuous noise from the
generator that can be identified clearly by increasing
and decreasing engine speed?
Replace the
bearing Go to Step 3
3 Is there a growling sound from the generator, and
does this sound stop when the connector is
disconnected?
Replace the
stator coil Go to Step 4
4 Is an intermittent sound heard from the generator
when the generator is running? — Replace the
brush and/or
slip ring Go to Step 5
5 Is a frictional sound heard from the generator when
the generator is running? Clean the slip
ring or replace
the brush Go to Step 6
6 Are any DTCs stored? Go to indicated
DTC Solved
15. Starter Motor Problem
Perform a Visual/Physical Check of the following items before diagnosis:
The condition of the battery terminals and connections.
The condition of the ground connections.
The condition of the starter motor and the battery fastener.
The battery fluid level and specific gravity.
15-1 Starter Motor Pinion Engages To Ring Gear But Engine Does Not Turn Over
Step Action Value(s) Yes No
1 Was the “Visual/Physical Check" performed?
Go to Step 2
Go to
visual/physical
check
2 Check the condition of the contact between the
brush and the commutator.
Is the brush and the commutator contact
intermittent?
Replace the
brush or repair
the commutator Go to Step 3
3 Are the brush and the commutator contact faces
dirty?
Clean contact
faces Go to Step 4
4 Is the pinion clutch slipping? Replace the
pinion clutch Go to Step 5
5 Inspect the armature field coil.
Is there an open circuit or a short circuit in the
armature field coil?
— Repair or
replace the
armature field
coil Go to Step 6
6 Are any DTCs stored? Go to indicated
DTC Solved
15-2 Incorrect Pinion And Ring Gear Engagement
Step Action Value(s) Yes No
1 Was the “Visual/Physical Check" performed?
Go to Step 2
Go to
visual/physical
check
2 Inspect the pinion and the ring gear teeth.
Are the pinion and/or the ring gear teeth worn or
broken?
Replace the
faulty part(s) Go to Step 3
3 Inspect the pinion gear return movement.
Is the pinion gear return movement incorrect? — Adjust or
replace the
appropriate
parts Go to Step 4
4 Are any DTCs stored? Go to indicated
DTC Solved
15-3 Starter Motor Continues To Run After The Starter Switch Is Turned Off
Step Action Value(s) Yes No
1 Was the “Visual/Physical Check" performed?
Go to Step 2
Go to
visual/physical
check
2 Inspect the magnetic switch contact point.
Is the contact point seized? — Repair or
replace the
magnetic
switch Go to Step 3
3 Inspect the starter switch.
Is the starter switch defective? — Replace the
starter switch Go to Step 4
4 Are any DTCs stored? Go to indicated
DTC Solved
15-4 Excessive Commutator Sparking
Step Action Value(s) Yes No
1 Was the “Visual/Physical Check" performed?
Go to Step 2
Go to
visual/physical
check
2 Inspect the condition of the contact between the
brush and the commutator.
Is the brush and commutator contact intermittent?
Replace the
brush or repair
the commutator Go to Step 3
3 Is there the contamination on the contact face? Clean the
contact face or
replace the
brush Go to Step 4
4 Is the brush holder loose? Repair the
brush holder Go to Step 5
5 Inspect the commutator.
Is there excessive wear or pitting? — Repair or
replace the
commutator Go to Step 6
6 Is there loose solder on the commutator? Clean and
repair Go to Step 7
7 Inspect the armature shaft.
Is the run-out of the armature shaft outside the
standard value due to worn bearings?
Replace the
bearing Go to Step 8
8 Are any DTCs stored? Go to indicated
DTC Solved