AUSTRALIAN ARROW - BCM
NOTE:
For general inform ation, service operations and diagnosis procedures covering Low and High Series Body Control and
Theft Deterent Modules (BCM/TDM), refer to the appropriate Service Manual or Service Information CD.
For general information, service operations and diagnosis procedures covering Low Series Body Control and Theft
Deterent Modules (BCM/TDM) in VT model vehicles, refer 12J1 LOW SERIES BODY CONTROL MODULE of this
Service Information CD.
For general information, service operations and diagnosis procedures covering High Series Body Control and Theft
Deterent Modules (BCM/TDM) in VT model vehicles, refer 12J2 HIGH SERIES BODY CONTROL MODULE of this
Service Information CD.
WARRANTY REPLACEMENT PROGRAM
W e have the pleasure in providing a replacem ent BCM/TDM as requested. W e trust that this new BCM/TDM rectif ies
your customer’s concerns regarding the operation of the BCM/TDM.
Please note that the security code of this BCM/TDM is the same as the remote keys of the replaced BCM/TDM.
Consequently, new remote keys are not required.
Please ensure that the following two (2) steps are performed prior to returning the vehicle to the customer.
1. REMOTE KEY ROLLING CODE SYNCHING
Even through the security code of this replacement BCM/TDM has been programmed with that of the replaced
BCM/TDM, the rolling codes of the r emote k eys m ay not be aligned with the new BCM/TDM. This rolling c ode s ynching
is achieved by:
Ensuring the theft deterrent system is armed (theft deterrent LED flashing).
Turning the ignition on.
Ensuring the theft deterrent disarms (theft deterrent LED turns OFF after up to 5 seconds).
Turning the ignition off.
With the driver’s door closed, pressing the remote ‘door’ button and ensuring that the door locks – lock/unlock.
Performing the above steps for all remaining keys programmed to the vehicle.
2. TRANSFER OF VEHICLE SECURITY INFORMATION
The following vehicle security information is transferred with the use of the TECH TOOL:
Radio PIN
Ignition key number
Glove box key number
Override key number (early VR)
NOTE:
Could you please retur n the replaced BCM/TD M to us for analysis at your ear liest convenienc e, via the prepaid Ansett
Air Freight satchel provided.
To expedite delivery, please ensure the Dangerous Goods Declaration is signed and sender details are completed.
For Ansett Air Freight pickup service phone 132 767.
Should you have any further difficulties with the BCM/TDM, please contact the Australian Arrow Customer Service
Department on (03) 9785 0792.
BCM/TDM CHANGEOVER PROCEUDRE
The replacement changeover BCM/TDM will also include an instruction sheet for technicians, to remind them on
reprogramming the new module sent by Australian Arrow, with the additional existing vehicle security data (stored in
the original BCM) before releasing the vehicle to the customer.
The changeover BCM/TDM assemblies will be supplied to the Dealership free of charge from Australian Arrow
provided the following requirements are met:
1. The vehicle is covered by Holden new vehicle warranty and applies to the complete range, ie. Ute, Executive,
Acclaim, Berlina, Calais, Statesman and Caprice vehicles fitted with an Australian Arrow BCM/TDM.
2. The replaced BCM/TDM is returned direct to Australian Arrow within 14 days of receipt of replacement part,
appropriately packaged to avoid transportation damage using the Ansett Air prepaid envelope provided.
Freight for supply of BCM/TDM involved in this changeover program will be at Australian Arrow’s expense.
3. Complete the new Australian Arrow BCM/TDM Changeover Request form together with the Australian Arrow
BCM/TDM No Start Diagnosis Chart if applicable, and fax to Australian Arrow on (03) 9775 0954.
The Changeover Request form must include the BCM/TDM bar code number and part number taken from the
defective BCM/TDM. Refer to Figure 1 for the bar code number and part number location on the old module.
Figure 1 - Bar Code Number and Part Number Location on Old Module
NOTE:
The above allows the existing rem ote keys to be reused. Before dispatching the new BCM/TDM, Australian Arrow will
program the new module with the remote key security number. The remaining vehicle security data must be
programmed into the BCM/TDM at the Dealership.
4. The replaced BCM/TDM is returned with a photocopy of the Changeover Request Form that was originally
faxed to Australian Arrow from your Dealership and the No Start Diagnosis Chart if applicable.
NOTE:
Australian Arrow must be advised via facsimile when it is expected that the replaced BCM/TDM will not be returned
with the specified 14 day period.
Australian Arrow have requested that Dealerships send back all defective and changed over BCMs for analysis.
REPAC will debit Dealers hips for the cost of BCM(s) at Austr alian Arrow dealer cost when not returned within the
specified period.
5. To reinstate the new BCM/TDM, technicians are reminded to cycle existing remote key(s) ON-OFF-ON through
the ignition with the system alarmed (LED flashing), to enable the key rolling code to be identified by the
BCM/TDM.
Given that a BCM/TDM has failed to perform in the vehicle, the initial diagnosis should be performed as per Service
Manual procedures. Australian Arrow have offered to provide technical advice should your Dealership experience
diff iculties in diagnos ing a BCM/TDM s ystem related pr oblem . Call the Austr alian Arr ow Custom er Servic e Departm ent
on (03) 9785 0792 for further assistance.
CHANGEO VER REQUEST FORM
NO START SITUATION DIAGNOSIS FORM
VR/VS COMMODORE (EXCLUDING VT)
Please complete the relevant details and tick the appropriate response (Yes or No).
To be facsimiled with Changeover Request Form.
Date: / /
Dealer Code:
____________________
PSN: __ __ __ __ __ __ __
COMMODORE - SERVICE HINTS
COMMODORE - SERVICE HINTS
NUMBER SYMPTOM ACTION
1When turning ignition key to the “Crank
position, the engine turns over but doesn’t start
immediately. The start delay varies, but could
range from a few seconds to half a minute.
Interference on the serial bus. Check earth
“A” near the battery and the earth on the ABS
module located behind the driver’s side kick
panel. If OK, call Australian Arrow for further
assistance.
2Cruise Control drops out. If “CRS” indicator light is on refer to the
Service Manual (Cruise System Foundation
Test). If not, check cruise power switch and
BCM (Cruise Control Interface Diagnosis).
3When locking vehicle with the remote coded key
or the ignition key, all door snibs go down and
bounce back up immediately.
Check for binding linkages and door snib
buttons. Lubricate if necessary. Check
mechanical adjustment of front door actuators
(as per Service Manual).
4Vehicle will not crank after key shaft replaced. Check length of new key shaft.
5Can not programme new remote key with new
key shaft. Check length of new key shaft.
6Vehicle stalls. When attempting to re-start, at
times engine will not turn over until BCM is reset
by removing and replacing fuse F23.
Check fuse terminals (F23) and connectors for
evidence of arching and transients. Ensure
proper seating of fuse.